Last Updated: 04/08/2026

1. Introduction

At CONBECH SOLUTIONS PRIVATE LIMITED, we are committed to delivering your quality beverages, tea, coffee, spices, and natural products safely and efficiently. Our product range includes packaged drinking water, mineral water, tender coconut water, tea, coffee, and spices.

This Shipping Policy explains our order processing, delivery timelines, shipping charges, tracking process, and related terms for purchases made through our website.

2. Order Processing Time

  • Orders are processed within 1-3 business days after successful payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Once your order has been shipped, you will receive confirmation along with tracking details (where available).

We ensure that products are carefully packed and prepared before dispatch to maintain quality and freshness.

3. Delivery Timeline

Delivery timelines may vary depending on your location, product availability, and courier partner services.

Estimated delivery timelines:

  • Metro Cities: 3-5 business days
  • Other Indian Locations: 5-7 business days
  • Remote Areas: 7-10 business days

Please note that delivery timelines are estimates and may be affected by:

  • Weather conditions
  • Courier delays
  • Public holidays
  • Transportation issues
  • Unforeseen circumstances

4. Shipping Charges

Shipping charges are calculated based on:

  • Order value
  • Product quantity and weight
  • Delivery location
  • Courier service availability

Applicable shipping charges will be displayed during checkout before completing your purchase.

We may offer free shipping promotions or special delivery offers from time to time, which will be communicated on our website.

5. Order Tracking

Once your order has been dispatched, tracking details will be shared through email, SMS, or other available communication channels.

Customers can use the tracking information provided to monitor the shipment status until delivery.

6. Delivery Address

Customers are responsible for providing accurate delivery information during checkout.

Please ensure that the following details are correct:

  • Full name
  • Complete delivery address
  • Mobile number
  • Email address
  • Pin code

We are not responsible for delivery delays caused due to incorrect, incomplete, or inaccurate address details provided by customers.

7. Delayed or Lost Shipments

We work with reliable delivery partners to ensure timely delivery. However, delays may occur due to circumstances beyond our control.

If your order is significantly delayed or appears to be lost during transit, please contact us. Our team will coordinate with the courier partner and assist you with the resolution.

8. Damaged Packages

If your package arrives damaged, please follow these steps:

  • Contact us within 48 hours of delivery.
  • Share your order details along with clear images/videos of the damaged package.
  • Our team will review the issue and provide appropriate assistance.

Customers are advised to check the package condition at the time of delivery wherever possible.

9. Shipping Restrictions

Currently, we provide shipping services within India only.

Certain locations may have limited delivery availability depending on courier service coverage and product handling requirements.

International shipping may be introduced in the future.

10. Contact Us

For any questions regarding shipping, delivery, or order status, please contact us:

CONBECH SOLUTIONS PRIVATE LIMITED
Email: info@conbechsolution.com
Phone: +91 7042362164

Address:
BASEMENT, OFFICE NO. B-03, A-86, SECTOR 4, Noida, Gautambuddha Nagar, Uttar Pradesh, 201301.

We appreciate your trust and are committed to delivering fresh, quality beverages and natural products safely to your doorstep.